Tourism management at UNESCO World Heritage Sites: The case of Angra do Heroísmo
The Autonomous Region of the Azores is characterised by strong insularity, small size, territorial dispersion, and limited accessibilities, which hinder its economic development. Due to its classification as a UNESCO World Heritage city (UWH), Angra do Heroísmo brings together opportunities for the development of cultural tourism at the regional level. This investigation aims to contribute to the analysis and understanding of the current management model of this classification, to guarantee the effective valuation of the heritage to be enhanced as a WHS, and to generate a greater qualification of its